|Frequently Asked Questions
|Help Page for SoulGood.
I subscribed and the server sent me an email with a username and password in it, but I can't use the username and password to log in. Bog.
Read the email carefully. You need to go to the page linked in the email before your account will be activated. The server will then allow you to log in.
I have gone to the page that enables the account, and I still can't use the password to get in. Bog.
Don't forget that passwords are 'case-sensitive'. This means, don't keep your caps-lock on and type in the password exactly as it appears in the email, capitals and all.
The password is too hard to remember every time I want to log in. Bog.
Click on the 'User Preferences' link on the right hand side after you've logged in and change it to something easier to remember. Don't make it too obvious unless you want someone who knows you to be able to post 'why do I suck' stories ;-)
Some things to remember
- Remember to log out. Especially if you post from a public terminal (library, cafe etc.). Otherwise, the next person who uses the machine may be able to post stories and comments as you!
- The password you enter here is not sent over an encrypted link, so don't use a password that you use for really important stuff. ie bank details, etc